he world of hospitality, in Italy and around the world, has undergone great upheavals in the recent past, which have propelled it into an almost forced evolution. Hotels and B&Bs, whether of the most renowned chains or family-run, are increasingly being asked by customers for a fast and reliable broadband connection.

The accommodation facility is no longer just a lodging for the night, but the receptacle of multiple services to be offered to the customer, both tangible and intangible, and the Internet has become an often fundamental tool to enable their proper use. Speed, security, and performance are the three pillars that support the network infrastructure of today’s and the future’s tree, also allowing the collection of valuable information on the user clientele to be easily converted into strong promotional levers.

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Hotels, B&Bs and Private Hosting

Definitely the types of facilities most traditionally linked to the hospitality world. They need well-structured and extensive infrastructures to guarantee home-like performance for their customers, whether they are there for leisure or business.

Conferences, Receptions and Concerts Halls

Still in the hospitality industry, but on a much larger scale. When it comes to facilities receiving hundreds or thousands of people, the power and scalability of the infrastructure becomes essential to ensure connectivity to all connected clients.

Bars, Restaurants and Cafes

In these places, the parameters are slightly different, as the duration of connections is often limited to that of a meal, but this does not detract from the fact that a quality service may be able to influence the overall customer experience.

Technologies applicable for the realisation of the entire infrastructure

Advanced solutions for WiFi networks, connectivity, data protection and IT security, designed for modern and efficient facilities.

Guests of an accommodation facility immediately look for a WiFi connection, which is now a key criterion for hotel ratings. This is why it is important to ensure a stable and powerful network. WiFi 6 offers a modern and affordable solution, ideal for designing efficient and durable networks. In addition, the internal network can be used for targeted customer communications and, via captive portals and customised splash pages, enables the collection of useful data for marketing activities.

The basis of an efficient WiFi network is a solid, well-designed wired infrastructure. Switches and LAN cables ensure the correct distribution of data traffic, whether in complex installations with fibre backbones or in smaller facilities. A quality switching system, supported by a suitable console, ensures comprehensive network management and fast troubleshooting.

Despite the deployment of FTTC and FTTH, many areas, especially remote or white areas, still cannot rely on these technologies. In order to offer fibre-like connectivity, capable of supporting modern bandwidth and low latency requirements, alternative solutions are needed. Radio links, available in different configurations on free or licensed frequencies, make it possible to overcome geographical barriers and ensure reliable connections even where fibre does not arrive.

A robust network infrastructure needs to be protected not only against cyber attacks, but also against blackouts and data loss. UPSs and uninterruptible power supplies keep the network active even in the event of a power failure, while NAS and dedicated storage systems safeguard the most important information, avoiding the risk of ultimate loss and difficult recovery.

Computer security is just as essential to protect guests’ devices as it is to protect their physical security. Firewalls are the first bastion of the network and must be constantly updated and maintained to ensure maximum protection and efficiency.

To manage automated entry of authorised vehicles through number plate reading. Access control with rfid badges for authorised personnel access. Video intercom for the public and response units for the front desk. Platforms for access reporting and centralised management of systems including video surveillance.

Switchboard for handling calls to and from reception, between rooms and IVR for useful information. VoIP telephone systems with pre-set speed-dial buttons in every room, elegant video door entry systems and access control with coded door opening and rfid technology.

The containment of energy costs is possible through the monitoring of the various systems no longer as watertight compartments but integrated in an automated global management (e.g. lighting and room temperature self-regulating according to the presence or absence of guests).

Video Management Software is an IP platform in which all the equipment of a traditional CCTV system is integrated. Unlike an NVR (Network Video Recorder) or DVR (Digital Video Recorder) it offers: greater computing and storage capacity, multi-site management through remote connectivity and the possibility of scaling. VMSs allow the integration of cameras from different manufacturers, but not all the functionalities of these are always supported. This prevents the full potential and novelties available on the market from being exploited, limiting the entire system.